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Toyota Sienna Prices Paid and Buying Experience

8565 messages,  Last post on Aug 29, 2008 at 9:33 PM

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What is this discussion about? Toyota Sienna, Car Buying, Van

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#2049 of 8565 Same here.... no update on delivery date bww2 by dparler Sep 12, 2003 (4:01 pm)
I ordered a Sienna 04 XLE from Taylor Toyota of North Augusta (SC) on May 20th and was told "2 months ... 2-1/2 months max" for the wait. In early August I was told it was "in port" but that my vehicle "had been madem already" and to expect another 2-4 weeks for delivery. In late August I was told "They're not telling us anything..." and then I was told that I was never told "2-1/2 months" ("we'd never tell you that!" ) and the one I love the most :"Didn't you know when you ordered this vehicle that it was in high demand? And yet you ordered it anyway." (like it is now MY fault.) Then he explained supply and demand economics to me. Only, ...the thing is... between the time I left a message with him to check on the status of my van, and he called me back, I had like gotten on Edmunds.com and seen the posts about the recall. So when he called me with his "DEMAND-side economics" I gave him every opportunity to inform me of the recall or the production delay ... only he must have forgotten about the SUPPLY side of the equation, because when I said "I heard they were rolling out 3000 a week" he asked me if I knew how many MILLIONS of Americans there were in the US (waiting on Sienna vans ahead of me.)   My former strategy was to call every 2 weeks and "get an update." My calls this week were not returned. Yes, they have offered to return my deposit (which I think, legally, they HAVE to.) But before I know whether to "get out of line" I feel like I need to now how many people are in line ahead of me ... and an expected delivery date. Now they will not even speculate or answer my well-phrased question: "is it more likely 2 weeks or 2 months?" It's all been good-guy/bad-guy song "Those people in Corporate, $&*% them, they won't tell us anything! I sure wish I could get my hands on those guys !!!" (My paraphrase, and I hope I spelled the expletive right.)   The only "clue" that I have is that on August 16th th edealer called to offer my dibs on a different XLE (different color, different options, and that was presumably ordered by someone on April 7th and he ran out of tiome (as his engine broke and he had to get another van.) THe only problem, besides the fact that it aws a different color and different options and would likely re-start the negotiations on cost at square one (due to different/more option packages) ... I indicated that I (and my wife) "needed to know what our choices are ...ie, that van today or OUR van ... when ? If it meant waiting 7-10 days to get the van we ordered, we would wait... 3 or 4 months, we might take the OTHER one. Leaving unreturned messages, I told them that I needed an "expected date of delivery" in order to reach a decision. Before theyt could provide a "due date" they sold the OTHER van to another customer off the street.   But, the "clue" may be ... an April 7th order arrived August 16th ... and after the recall had been implemented... so a May 20th order may reasonably be 6 weeks behind. But that's my intuition, not theirs. I also wonder if my actual vefhicle was in port and got "turned around" at the time of the recall.   Anybody else out there got a story to top that one ? Any dealers wants to tell me what I should do (besides look again REAL hard at the Ody's and Quests) ? I know, it's those $%&# guys at Corporate !!!
#2050 of 8565 Need list of zip codes to search by racewalker Sep 12, 2003 (4:07 pm)
How did you find the zip codes out of your area to conduct your internet search?   Toyota and Edmunds require you to enter your zip code to get a list of dealerships in your area. I want to go out of northern VA and MD, but I don't know where to find zip codes.   Can anyone help me get started?
#2051 of 8565 Need list of zip codes to search by racewalker by unionview Sep 12, 2003 (4:16 pm)
I went to the Toyota web site and put in just the state i wanted Dealers names. It gave me a list of every dealer, name, address and zip in the state in wanted.
#2052 of 8565 Zip codes by kmead Sep 12, 2003 (4:42 pm)
Oddly enough, you can get the zip codes from the Post Office.   If you were to go to the USPS site you would be able to find them. You might start here:   http://www.usps.com/zip4/citytown_zip.htm
#2053 of 8565 Waiting times...BWW2 by kgnw1 Sep 12, 2003 (4:42 pm)
I'm in the Seattle area as well. I ordered my van on March 17th and picked it up on June 23rd. 14 weeks from order to delivery. The fuel tank recall will push back your delivery date by about 2 weeks. HTH
#2056 of 8565 re paying for advertising by kschletter Sep 12, 2003 (5:38 pm)
That's simply a way of extracting more $$$ out of the masses. If supply is short and demand is high, they'll probably get the extra $510 for "advertising costs" (read - "PROFIT"). In a competitive market, that charge would never appear.   I would hunt around at MANY other dealers within a reasonable driving range (2 hours,?? depends on your tolerance) looking for better pricing.   Keep in mind, they already get MSRP - Invoice + dealer holdback. On a Sienna, that's several thousand. Then many dealerships play the other games (rustproofing, scotchgard, etc) that adds on some more $$. Then there is insurance that they'll want to sell you (a LOUSY deal). Realistically, advertising is one of their costs (just like heating, electricity, salaries, etc). That simply comes out of the proceeds of the sale, whatever is left is "dealer profit".
#2057 of 8565 dealer lots by ncflyer Sep 12, 2003 (5:53 pm)
i've been waiting months and months and months for my vehicle, and I live in cleveland, heartland of america, not a haven for Japanese cars, and I've been waiting 4 months with no Sienna allocation in sight. Dealer last told me in late August I was #2 in the XLE line, yet I didn't get a vehicle in their early September allocation. I'm disappointed it's taken so long, Toyota is going to hear it from me, esp. if my dealer screws me over on the trade-in he promised me.   Yet dealers in other parts of the country-- Palo Alto, foreign car heaven-- have them in stock or on order unsold? Something doesn't add up.   Recall only adding 2 weeks to the wait? That doesn't add up at all either, not at all consistent with experience in this part of the country.   Dealers who are discounting heavily in this supply/demand environment? They aren't very smart business people.
#2058 of 8565 Unionview and zips by steve_ HOST Sep 12, 2003 (6:41 pm)
Don't get too hung up on destination and TDA; keep focusing on what it costs to get the van out of the showroom. Don't forget to figure in your trade or finance rate, if any, into the equation.   When I want to find a zipcode, I go to a net search engine like google.com and type in something like pa zip. Usually a real zipcode flops up in the first few hits listed and I don't even have to drill down any deeper.   I suppose you might wind up with a vitamin ad or worse if you search for zip for PA and MA, lol.   Steve, Host

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