Last post on Oct 23, 2006 at 1:11 AM
You are in the Chrysler/Plymouth Voyager, Dodge Caravan
What is this discussion about?
Dodge Caravan, Dodge Grand Caravan, Chrysler Voyager, Plymouth Voyager, Chrysler Town and Country, Van
#686 of 4276 '96 Chrysler Town & Country transmission
Jun 03, 2001 (6:56 am)
In 1998 we bought the van with an extended warranty because it was used. That in itself has been one of the best purchases we made!
In 1999, we had to have the seals and gaskets in the transmission replaced because of leaking. Until now, we've not had any further transmission problems. Three weeks ago as I was coming home with my son, I turned on a street about a block and a half from my home and all of a sudden there were no gears. I had it towed to a nearby dealer who eventually ended up telling us that the warranty company was only going to cover the cost of the Torque Converter, the rest would be on us. Why? Because of something they called a pre existing condition. One of the clips on the core was broken. Two weeks and $1800 dollars later we have the van back and it runs great. The van is not driven hard - it goes to and from work (4.9 miles each way), soccer games, periodic camping trips and maybe a road trip once a year. It has 70,000 miles on it. Part of that includes a move from Ohio to Florida. The usual stuff.
My question I guess is how were we to know something was broken when we had no external indication that anything was wrong. There were no leaks. The information center above the steering column never gave a clue anything was wrong. Does DC offer any assistance? Has anybody else had problems.
#687 of 4276 viczoo1: Could you identify the name of warranty and place where the van was purchased?
Jun 03, 2001 (10:09 am)
If it was a Chrysler warranty, it should have been honored with no questions asked for the reasons you stated.
Looks like the party that issued the warranty is unethical, crooked, or liars. We have discovered that a warranty is only as good as the party that issues it. Examples:
#1. We bought a used 1977 VW Bus with 20,700 miles from a VW dealership in January 1979. It had a written 30 day or 1000 mile warranty. We drove it on a 220 mile round trip and had to refuel 3 times...only a dismal 11.1 MPG at 50 MPH. Took it back and the dealership would do NOTHING to fix it. That was our 5th VW and I will NEVER own another Volkswagen (JUNK in German) as long as I live.
#2. The 2nd gear in our 4 speed 1980 Chevy Citation would not stay engaged after the factory warranty expired. Took it to the closest Chevy dealership and gave them the facts. The Chevy dealership rebuilt the manual transmission and did NOT charge us anything.
Chevrolet provide excellent warranty service. Some Volkswagen dealers will do anything to avoid honoring their own written warranty. Does anyone wonder why the sale of Volkswagens is in the toilet?
NOTE to DaimlerChrysler: Honor your warranty and provide repair at NO COST the problem automatic transmissions that are caused by poor or cheap design.
#688 of 4276 On the contrary Carleton
Jun 03, 2001 (3:32 pm)
Actually Volkswagen's sales are in anything but the toilet. Volkswagen has made a big comeback, especially with the new Jetta and Passat, with the Jetta being the 12th best selling car out of 69 family cars and the Passat being number 28 out of 69 cars. While I own a Chrysler, if I had to choose between the two, Chrysler is definitely the one who's sales are in the toilet. The Concord is number 51 out of 69, the Sebring coup is number 51 out of 69 and the Sebring sedan is number 43 out of 69. Volkswagen was definitely crap in the '80's but they've done a complete 180. I should know since I just bought my daughter the new Jetta which is packed with even more quality than my Avalon. This is going to be her car for a long time and I want it to last....precisly the reason why I didn't go out and get a new Neon with $3000 of MSRP. Here are the sales figures for all the cars.
Oh and if we want to about talk great companies horning warranties, try me trying to have GM honor my two year old Chevy Vega's warranty after it rusted out only after two years and its rear end back fired and caught on fire, almost killing my dog. Stupid me for believing Motor Trend's car of the year was really a good reliable car. After two years and fighting with GM in the courts, I was done with them. See we all have different experiences with cars. I see you have had no problems with GM, where I on the other hand was dragged through the mud by them nearly 30 years ago.
#689 of 4276 RE: On the contrary Carleton by dave210.....
Jun 04, 2001 (6:10 am)
Your Chevy Vega lasted two whole years? You shouldn't complain. Most Chevy Vegas melted after only six months or so.
God Bless those aluminum block engines.
#690 of 4276 '96 Chrysler T&C Transmissions
Jun 04, 2001 (10:32 am)
carlton1: our warranty company is National Auto Care out of Westerville, Ohio. We bought the van in Mansfield, Ohio. Up until this point, we've had no complaints about what they cover. We'll probably have a brand new van by the time the warranty runs out in about 23,000 miles.
#691 of 4276 Goodbye to Troll Hall...
Jun 04, 2001 (2:39 pm)
as I just sold my minivan to a family member, and purchased myself something different with the winnings from my recent vacation to Las Vegas.
I'll check in on all of you from time to time, but I'm sure that I won't miss a thing. Good luck to all, even those who don't own Chrysler superior minivans.
#692 of 4276 scanner: Please return to DC minivan forums
Jun 04, 2001 (5:53 pm)
We need your valuable information. We love our 99 GC SE which has had ZERO problems...just like the experience of the many DC minivans owned by people we know.
Because of the overwhelming sales success of the DC minivans, there are more DC minivans with problems than other brands. BUT, the percentage of unreliable DC minivans is no higher than the others. In Troll Hall, the current Odyssey reigns supreme as "The minivan with the MOST reported reliability problems". Just read in all forums what the current owners of each are reporting.
#694 of 4276 "Dodge Years"
Jun 13, 2001 (1:03 pm)
Owning a Dodge or Chrysler can be very trying unless you understand the basic concept of "Dodge Years." Essentially, this works much like "Dog Years", except the ratio is about 3:1 instead of 7:1 for dogs.. In other words, a 1-year old Dodge is the equivalent of a three-year old Toyota or Honda.
I, too, was very frustrated with the numerous failures in my 1996 Plymouth Voyager. Oil leaks, head gaskets, bad computers, bad starter, etc. were very hard to understand in a 3, 4 or 5 year old car. When I finally realized that my "1996 Voyager" was actually 15-years-old in "Dodge years", it all made sense.
I have much more patience with the old girl now.
#695 of 4276 fawkesg: Your Dodge was NOT similar to the many Caravan owned by people I know
Jun 13, 2001 (3:43 pm)
Of the GREAT number of Caravan/Voyager/T&C, only 1 has had problems. That 1986 Caravan was inherited by my sister in law from her dad who got it used from a "fly-by-night" used car lot.
Honda reliability? Ha Ha...Big Joke. 4 of 7 Honda Accords owned by people I knew (early 1999 when we were minivan shopping) had MAJOR expensive repairs like engine replacement, transmission replacement (and both for 2), electrical problems.
Go read in the Odyssey Problems Forums to read of all the numerous problems with the 1999 Honda Odyssey.