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4276 messages, Last post on Oct 23, 2006 at 1:11 AM
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I recently took my 92 Grand Voyager in for a routine oil change and once over. The shop told me it needed a new CV boot. They replaced the drivers side. One week later I had the axle break on that side. The shop says it was caused by faulty motor mounts (something they said can not be diagnosed easily) and that there is no correlation to the work they did. Does this make sense? A different shop told me it was easy to test for "play" in a motor mount and they felt the wear and tear was caused by the jolt to the engine when the axle gave - probably caused by a faulty repair in the first place. Any insight would be GREATLY appreciated. |
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Replying to: gmann2005 (Apr 19, 2005 5:31 am) |
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Replying to: joon (Apr 18, 2005 9:45 pm) I cannot believe your dealer is unaware of the fix for this, as it has been a very common issue and one they should have encountered and fixed many times by now.
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Replying to: badgerfan (Apr 19, 2005 9:14 am) Thanks for the heads up. I had my minivan serviced at this dealer many times for warranty and out of warranty work and always left very disappointed with their level of customer service. I wouldn't be surprised if they knew about this problem and just "claimed ignorance" perhaps because this was a "low return" type of work for them, specially since it was under warranty, and they already had plenty of cars to service (you gotta service those lemons). Another problem that has persisted even after several trips to the dealer is the driver's side wind noise. The dealer changed the inside rubber that goes around the door probably three or four times (always under warranty) but the noise never went away. They even sent it to their body shop people to see if the door was bent or something, but to no avail. At the end, they just threw their hands and couldn't figure out what was wrong. That was about the time my warranty expired. When I contacted Dodge's national customer service, they told me that because my warranty had expired, there was nothing else they could do about this. Needless to say, I'm never buying another Dodge or DC product again. I think DC is coming out with some products that from a design and styling standpoint look appealing, but based on my past experience with my Caravan cannot trust their reliability. |
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| #2642 amiramon, two ignition parts that are possible are plug wires and coil (or some similar part). Wires, however, should cause the same plug to misfire so not likely. Also I had a similar problem with a '96 Intrepid which was an air leak of the intake manifold gasket. Roy | |
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Gmann, I had the exact problem with my 2001 Caravan. The fan would work only on the highest setting. The problem was with the fan resistor. The part cost $18Cdn and is located behind the glove compartment. Instructions on how to replace the resistor: 1-Open the glove box and squeeze both left and right sides so that you may get the box side stopper beyond the opening of the dash panel. 2-This will allow the box to open further and allow you access to the resistor. 3-Unplug the electrical connector from the resistor. 4-Unscrew the two screws holding the resistor. If your new resistor didn't include a new gasket, carefully pull the old gasket from the old resistor and install it on the new resistor. 5-Installation is the reverse of steps 4 to 1.
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The speedometer quit working on my 91 dodge caravan, when the speedometer doesn't work the day time driving lights and the cruise also don't work. any help would be appreiciated Thanks
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Replying to: shadetree_bill (Mar 14, 2005 4:23 pm) |
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Replying to: rubberduck (Apr 20, 2005 7:36 pm)
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Replying to: masterpaul1 (Apr 21, 2005 3:23 pm) Thanks
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