Last post on Oct 23, 2006 at 1:11 AM
You are in the Chrysler/Plymouth Voyager, Dodge Caravan
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Dodge Caravan, Dodge Grand Caravan, Chrysler Voyager, Plymouth Voyager, Chrysler Town and Country, Van
#1751 of 4276 BYE BYE Plymouth HELLO SIENNA
Apr 09, 2003 (9:42 pm)
Traded in my '96 Plymouth Grand Voyager SE 28D + rear AC (purchased new Aug 30, '95) on a '04 Sienna.
Please allow me to vent in this forum.
The Plymouth has to have been the most unreliable vehicle I have ever owned. From the day I took delivery (where the driver's door colour didn't match the rest of the vehicle), to the week I traded it in, the vehicle had been nothing short of a nightmare.
In 95K km's (57K miles) here is a short history of the major repairs it required:
-emergency brake mechanism failed.
-windshield cracked (dealer said improper installation on the assembly line)
-water pump failed.
-serpentine belt pretensioner failed.
-front wiper motor replaced due to 'wiper ghost' problem, then replacement failed.
-rear wiper motor failed.
-front heater blower motor failed
-A.C. compressor failed
-A.C. evaporator failed (leak) a year later
-A.C. condensor failed (leak) a year after that
-rear hatch pwr lock actuator failed
-rear cooling vent (rear A.C.) seized, replaced.
-driver's door weatherstrip fell apart.
-front passenger door weatherstrip fell apart.
-ABS brake module failed
-trim strip on rear hatch fell off - replaced under warranty 3 times (turns out it's held on by double faced tape that dries out).
-fuel pump/fuel level sensor module replaced due to inaccurate fuel level readings.
-front rotors rotted out in first 18 months, replaced with Raybestos rotors, which have lasted 6 yrs and are still good. (muffler shop that put in the Raybestos rotors said Chrysler OEM rotors are made of composite steel which is basically a bunch of compressed Coke cans.
-wiring block under dash 'collapsed as the dealer called it' and had to be replaced.
-wiring block on firewall shorted out causing heater blower motor to work only 1 speed, replaced.
-sliding doors on both sides of the vehicle kept going out of adjustment so many times I finally gave up and lived with the wind noise.
-fuel tank collapsed internally, causing erratic fuel level readings, extended warranty wouldn't cover it, dlr wanted $400 for new tank...I said forget it and lived with it.
More annoying than all the failures was the arrogant attitude of Chrysler Canada.
When I bought the van, salesperson said buy the powertrain warranty as there are known tranny issues. I did. ($750 CDN)
When I realized what a lemon I had, while the van was still under the bumper to bumper manufacturer's 3 yr/60K km warranty, I decided I'd better purchase bumper to bumper extended warranty. Chrysler Canada refused to let me upgrade (pay them more money) the extended warranty, which had not yet even come in to effect. They said that "once you make an extended warranty choice, that's it, you are stuck with it." I then asked if I could abandon the power train warranty (lose my $750) and purchase a new "bumper to bumper extended warranty"...Chrysler Canada said NO, only one extended warranty allowed per vehicle.
I sent a letter to Chrysler Canada customer service pleading with them to let me buy an extended warranty, and I tried to get them to see the logic in the fact that had I not yet purchased any extended warranty, I was still within the OEM 3 yr warranty, and could have bought one, had I not bought at time of van purchase. Chrysler Canada refused.
Keep in mind that the dealer did try to go to bat for me with the "district rep" to no avail!
Then dealer suggested I buy Chrysler used vehicle extended warranty...filled out the paperwork and Chrysler Canada bounced the application, saying that since I was the original owner of the vehicle, it wasn't a used vehicle and therefore I couldn't purchase a used vehicle warranty.
So dealer sold me an aftermarket warranty from a company called Fadaguard, for $1000 CDN.
I made over $6,000 in claims on that extended warranty!
The warranty was good till 104K kms or Aug 30 2003 which ever came first, and since I couldn't afford to drive the vehicle without a warranty since it was so unreliable, I traded it in last week on a 2004 Sienna LE - 8 pass.
Daimler Chrysler was quoted in one of the Toronto papers in the last month as wondering why they are losing a significant percentage of their market share...duh...with products like the one I had, it doesn't take a genius to figure out why!
Apr 10, 2003 (1:29 pm)
As jrc346 said, you do need to bench bleed the MC. If you aren't sure what that involves, get your hands on a Chilton's or Haynes and it wil be in there. Also, for the wheel cylinders or calipers, speed bleeders are worth their weight in gold, making bleeding a 1 person job. They are available at any auto parts store.
#1753 of 4276 TO: Mulfomi re: thump in front end
Apr 14, 2003 (3:58 am)
I'm no mechanic but I too had a thump when going over bumps (hey wait...I'm starting to sound like Dr. Suess). My neighbor is a corporate mechanice for Ford and told me it was the...??? I FORGET the name of the piece but if you look directly behind the wheel it's the straight vertical piece (not the shock) that's about 15-18" tall and is connected by a bolt/nut on the top and bottom. If you grab this and can move it at ALL (mine only moved about an 1/8" of an inch but it was causing all the racket) then that's the culprit. Surely someone else here will know what that piece is called. But I'd think your dealership would have found it - it's fairly obvious. Just my .02/worth.
Apr 14, 2003 (8:37 am)
Are you or your friend referring to the stabilizing link?
#1755 of 4276 Stabilizing Link
Apr 14, 2003 (9:36 am)
Yes, it was the stabilizing link. On the second examination of the vehicle, the dealer found that the links had failed and were replaced under warranty. The van is fine now except that the rear brakes now squeek. It seems that whenever I see this particular dealer for something, something else seems wrong when I get it back. Cant wait till the warranty is up (did I just say that?) and I can take it elsewhere. Not sure why they missed this the first time it was there.
Tomtomtom, have you had this problem with your van, or is this a widespread problem that I had not heard about?
Thanks to those that responded to my earlier post.
Apr 15, 2003 (9:05 am)
No, I just happen to know the name of that part. As for the squeaking brakes, my 2001 T&C has been doing that since 7,500 and I took it to Midas and they said it was the build up on the pads and rotor causing the noise but the pads still good. They cleaned up the brakes and asked me to come back at 15,000. The squeak stopped for a few hundred miles and started to squeak again. I took it to Midas at 15,000 and after the inspection the pads still good and should last until 30K according to them. So I guess you have to decide what you want to do...annoy the heck out of the drivers stopping next to you or pay to have it replaced. By the way, I live up the hill so I need to keep the pressure on the brakes every morning when I go downhill. So I guess these pads are very long lasting.
#1757 of 4276 Mulfomi ; stabilizing link ; dealer
Apr 15, 2003 (12:59 pm)
Glad to hear you found the problem. You mentioned you couldn't wait until the car was out of warranty to take it to another dealer. I haven't purchased many new vehicles but, of the ones that were new, I could take them anywhere and the mfgr. honored the warranty. I'm thinking of one car I purchased about 60 miles from home (I'm tight; always shopping) and my dealer around the corner - literally - worked on it for two years with no problems. By the way that was a '97 Pontiac Grand Prix. I racked up 100,000 miles in two years and it was absolutely the BEST vehicle I've ever owned. If those d*mn cars weren't so ugly now I'd go back to Pontiac in a heartbeat (and who was the IDIOT that approved the AZTEC!?!?!?).
#1758 of 4276 130,000 and climbing
Apr 23, 2003 (4:33 pm)
Am I just lucky or what?
I am the original owner of a 98 grand voyager which has just turned 130,000 miles. (I drive 84 miles round trip to work and back). It has the original 6 cylinder mitsubihi engine with the original 3 speed automatic transmission. When I searched Edmunds 5 years ago, everyone recommended this engine and tranmission (and no other!). Good advice so far.
I have replaced brakes and battery once, and all belts and hoses twice. Last year I had the A/C recharged and it is still going strong. I change oil every 5000 miles. No other problems. The car looks and runs GREAT, so far.
The guys at Uncle Ed's Oil Change tell me they've seen a lot of these (fleet vans) approach 200K.
What has been your experience? Am I lucky?
Apr 24, 2003 (4:40 am)
We have an 88 with the 3.0 that we bought new. Other than the usual bad exhaust guides/seals, it still runs well. We just use it now at our summer place as a knock-around car but it has 195,000 miles on it with no oil burning at all. We just got it out of storage this weekend and after sitting all winter, it fired right up and ran just fine.
Apr 24, 2003 (1:37 pm)
We had same problem (front end thump on driver side)on a '95 GC. It was particularly loud on I95 tarmac/bridge joins and rolling down Broadway in NY. Could be reproduced in dealer's parking lot on sleeping policemen, or by driving over a 2x4 at 25 mph. Dealer could not solve it after several visits, nor could a specialist tire/suspension place which tried two different sets of new struts etc. No difference. Eventually problem was solved by a nasty unrelated write-off accident.