Last post on Oct 23, 2006 at 2:23 AM
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Nissan Quest, Mercury Villager, Van
#1233 of 2519 Mercury Villager TSB for middle row seat vibration
Jan 15, 2003 (9:11 am)
00-24-7 001127 Second Row Seat - Vibrates/Rattles
^ TRIM - SECOND ROW SEAT VIBRATES/RATTLES
OR SHAKES OVER BUMPS
^ RATTLE - SECOND ROW SEAT
VIBRATES/RATTLES OR SHAKES OVER BUMPS
^ VIBRATION - SECOND ROW SEAT
VIBRATES/RATTLES OR SHAKES OVER BUMPS
MERCURY: 1999-2000 VILLAGER
ISSUE: The second row two-passenger bench or second row bucket seats on some vehicles may shake or vibrate noticeably while driving on rough roads or over bumps. This condition may be due to the inability of the vibration damper inside the seat back to adequately dampen seat shake
ACTION: On bucket seats, replace the production vibration damper in the seat back with a revised damper. On 2-passenger bench seats, replace the single production vibration damper with two (2) revised dampers included in the repair kit. The revised damper(s) will reduce the amount of seat vibration or shake on rough roads or over bumps.
SERVICE PROCEDURE SECOND ROW BUCKET SEATS
1. Fold seat back down flat, remove four (4) fasteners securing seat back tray and remove tray.
2. Unhook trim cover J-hooks and pull cover back to access vibration damper located near top of seat back frame.
3. Raise headrest, remove four (4) bolts that secure damper, push down on foam padding to provide clearance and remove damper.
NOTE TAKE CARE NOT TO DAMAGE THE LIGHTWEIGHT PLASTIC FILM INSIDE SEAT BACK. IT ISOLATES THE FOAM PADDING FROM THE METAL FRAME, PREVENTING SQUEAKS.
4. Install revised Damper YF5Z-12110A00-AA (2 required per vehicle) using the original attaching bolts. Tighten bolts to 7-12 Nm (62-106 lb-in) making sure damper is fully seated.
5. Reposition plastic film, trim cover and attach J-hooks.
6. Reinstall seat back tray and fasteners.
7. Repeat above steps on remaining second row bucket seat.
TWO-PASSENGER BENCH SEAT
Replace single production vibration damper with two (2) revised dampers included in Damper Kit XF5Z-12110A00-HA.
XF5Z-12110A00-HA Damper Kit includes:
^ One (1) Vibration Damper (RH)
^ One (1) Vibration Damper (LH)
^ Six (6) Attaching Bolts
^ One (1) Instruction Sheet
OPERATION DESCRIPTION TIME
002407A Replace Second Row Seat 0.5 Hr. Vibration Dampers
YF52- 12110A00-AA Damper (Bucket Seat) (2 required per vehicle)
XF5Z-12110A00-HA Kit - Damper (Bench Seat)
Also, to throw in my usual disclaimer. It's possible that this procedure may have been updated/changed since this was published.
So not a bad idea to check with your Mercury dealer service, to make sure this information still applies.... Okay? Good luck.
Host/Hatchbacks & Wagons
Jan 15, 2003 (9:40 am)
Jan 15, 2003 (1:10 pm)
Can anyone tell me, do you have to take your vehicle to the dealer where you bought it for warranty work?
The dealer that has my van, and has had it for 3 weeks now, is terrible. I'm not the first to say that, I've been hearing it alot lately. There is another dealer close to me and wanted to take it there, could I do that?
Jan 15, 2003 (2:49 pm)
You are not required to take your vehicle to the dealer where you purchased it to have warranty work completed. Pick the one that takes care of you best.
That said, the dealer who sold you the vehicle is more likely to provide a loaner car or other perks than is someone who did not make any money on the sale of the vehicle.
#1237 of 2519 suninhair #1225/activex111 #1230
Jan 16, 2003 (9:50 am)
#1225: If your "brake" red light on the dash is on, or comes on when hard cornering or hard braking, immediately check the level of your brake fluid. Fill it up to the full line, or very slightly over the line. There seems to be a sensor in the reservoir that gets active when the level is about half way down between full and minimum.
#1230: As others have said, it's likely the tires. Have you rotated them lately, and then the shaking or vibrating started? Regardless, you may need to purchase new tires. To help ease the pain, sell the old tires to a used tire dealer, if there is usable tread left.
Jan 16, 2003 (10:06 am)
what do you mean by the common exhaust manifold problem? I heard that earlier models, 93-95, had exhaust manifold bolt problems. Are you saying this was done to your 98?
#1239 of 2519 warranty/light prob
Jan 16, 2003 (12:09 pm)
Thanks for the info on the dealer fixing something. I didn't think I had to take it to the one I bought it from, if I ever get it back from them, then I'll probably try that the next time. And I understand about the perk thing...hehe.
The brake light and battery light issue i asked about on post #1225, no the lights came on and stayed on after there was a water leak of sorts into the passenger side floor. I'd say the wiring harness was full of water or the like and it's shorting or there's a ground problem, but they can't seem to find it. I just wondered if anyone had experienced that, so I could tell the "professionals" how to fix it! thanks for the help.
#1240 of 2519 Oil filter prices
Jan 17, 2003 (9:01 am)
Does anyone know why Mercury charges over $12 for an oil filter for a 99 Villager compared to $6 that Nissan charges for a 99 Quest ? This is what I found out when I called around. What's going on at Ford ?
#1241 of 2519 I also have the seat vibration in the 2nd row
Jan 18, 2003 (6:40 pm)
I usually keep the passenger side seat folded flat. This eliminates the noise. It isn't bad in the driver side 2nd row seat. I will have to check with our dealer on the fix, however. Thanks for the information.
#1242 of 2519 Re: #1225 Brake/Battery Light staying on & vibration
Jan 20, 2003 (12:08 pm)
I finally got my Villager back from the dealer. I had to get stern and make a few threats but they managed to get it back to me with a diagnosis the next day. They say that they found a wire in the driver's side in the bumper that had a nick in it that had corroded and caused the short. They replaced and said the lights immediately went out. I spoke with them concerning the vibration. If I pushed the issue, which I will before my 36,000 miles are up and the extended warranty kicks in and I have to pay the $50 deductible, they will do the necessary fix with the TSB posted above. Their answer to it was that because vehicles are made so much more lighter now than they were that the vibration has to go somewhere. When vehicles were made out of heavier material it absorbed more of the vibration. Who knows.... but that's the scoop on the vibration issue.
I will say one more thing that most current Villager owners might already know, but the service manager said that they rarely get a Villager in to be worked on. He said they are very reliable vehicles and rarely have any problems. He said with proper maintenance it should last you for a long time. The nicked wire was just a fluke thing that happened when the vehicle was built.