Last post on Oct 23, 2006 at 1:23 AM
You are in the Nissan Quest
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Nissan Quest, Mercury Villager, Van
#1226 of 2519 1998 Mercury Villager Problems
Jan 08, 2003 (2:06 pm)
Hello to all. I am new here so I may be kind of long-winded my first go-round. Basically I am at my wits end with Ford. I purchased a 1998 Mercury Villager a little over a year ago,no problems up until two months ago. I was driving down the road on cruise and it was like something suddenly broke inside and it started skipping and check engine light blinking. So I took it in. To make the long story short I have had it in and out of the local dealer four times in two months,paying for spark plugs,wires,and testing. Nothing has fixed problem. So now they decide to take engine apart (which whatever problem found here would be covered under extended warranty) well they found sludge under the valve cover today and now they say that whatever problem they may find will not be covered under warranty because Ford will not approve it because of sludge(which is a sign of lack of maintenance). Now I have taken care of vehicle,having it serviced every 3000 miles,etc... so it has to be previous owner right? Well apparently Ford will still not cover it even if I show proof that I have taken care of vehicle. So whatever they find I will have to pay out a pretty penny. I called Ford and argues with them as to why I have even been paying a warranty if this was going to come up. It isn't fair that I pay for someone else's mistakes but they said those are the rules. This all sounds strange to me. Any thoughts would be much appreciated. I certainly hope no one out there has experienced what I have these two months!
#1227 of 2519 1998 Mercury Villager Problems by keegee
Jan 09, 2003 (9:53 am)
Keegee, I'm no lawyer, but that's like a breech of contract. How could you have ever known what the previous owner had done with the vehicle. Is this not the reason we purchase an extended warranty? Again, I might be out of line, becuase I don't have a law degree but this needs to be brought to buyers attention. The reason I purchase an extended warranty is becuase in the first place vehicle manufacturers are saying that their product isn't worth crap by putting a 3/36,000 warranty on them anyways, my opinion. You purchase a vehicle, pay for what seems like a lifetime only to find out 2 years down the road that it won't get 50,000 miles on it. The second reason is because of the exact reason you just mentioned. I buy it for the transmission and engine. Maybe get with someone who knows something about warranty contracts. If they are selling extended warranties and then refusing to cover them, this sounds fraudulant.
Jan 09, 2003 (11:40 am)
You may get some free advice from your local state attorney general's office. They usually have consumer protection departments. Lots of lawyers give free or cheap initial consultations too (get a list from your local bar association).
#1229 of 2519 Front Blower Motor Blowing Fuses
Jan 14, 2003 (6:53 pm)
I recently bought a 1998 Villager LS with 53,000 miles at an auction for $6500. The vehicle seems to run great with the common exhaust manifold problem which is to be fixed next week by my mechanic.
The question I have is that the Front Blower motor seems to keep blowing fuses. I checked the wiring and all seems to be fine (to control switch and blower motor) with no evidence of burnt wiring. I thought there might be a short inside the control switch and was wondering if anyone has any pointers for troubleshooting this.
Any help would be appreciated, as I try to do as much of the work I can myself.
#1230 of 2519 Vibration / rattling Captain seats / sticky pedal
Jan 14, 2003 (10:41 pm)
I have a 96 villager LS with 86K on it now.. It drives well but does have some of the problems mentioned by others..
At speeds above 65- 75, it starts shaking.. you can feel strong vibrations in steering.tried balancing tires, didn't work.. any thoughts?
The captain seats in the middle row make pretty loud rattling sound.. looked into the clamps and fixtures, can't figure out how to get rid of this..
now the biggest one is the sticky pedal.. always after idling the pedal gets stuck and after pressing hard i have to take those jerky starts.. the other day i hit my friend's car doing this.. tried oiling the cables etc, didn't work...
please let me know if others also are having similar problems and whats the solution you found.. Thanks
Jan 14, 2003 (10:44 pm)
Maybe an alignment in addition to the balancing you've done?
The sticky pedal sounds like the old throttle body needs cleaning. That's a common issue. Try an Advanced Search (linked on the left) for throttle body and you'll find a lot of messages with cleaning info. It's easy enough to do-it-yourself if you don't want to take it to a mechanic.
Some people also have the vibration problem (ditto on the search recommendation), but I don't recall seeing a solution.
#1232 of 2519 Villager/Quest Vibration
Jan 15, 2003 (7:57 am)
With two different Quests, I've experienced vibration problems, and in both cases I was able to fix to my satisfaction. Sorry if I haven't shared this here before, but here are my experiences:
- My 2002 Se Quest had some vibration, when I first purchased it. I was told this was probably due to tires being out of round, and I should just drive out the flat spots....
However, being that I have little patience, I took it directly Goodyear tire shop the day after purchased; and after diagnosing that two of the tires had flats spots, they switched them out at no charge. All covered on the warranty. No vibrations since then.
- With my first Quest (94 GXE), I once experienced a very bad vibration problem(at speeds over 45 mph) immediately after having my brakes pads replaced. It turned out the rear brakes had been improperly adjusted.
I took it right back to the dealer and they adjusted the brakes. This resolved the problem immediately. I've heard it's a little tricky adjusting the rear brakes on the older model Quest. So you may want to take it to a certified Nissan tech if you think you need a rear brake adjustment.
- Lastly there's the issue of the middle row seat vibration. I've noticed the upper part of my captain chairs vibrate a little when going over bumps, although, have to say this personally has not been a problem for me.
Mercury actually has a tsb out on it for the Villager, and my dealer offered to use that solution, but I declined because it involves putting weights into the seats. I prefer to keep my van seats as light as possible. I'll post the details I have of the Mercury Villager TSB in my next message. Hope this is helpful.
#1233 of 2519 Mercury Villager TSB for middle row seat vibration
Jan 15, 2003 (8:11 am)
00-24-7 001127 Second Row Seat - Vibrates/Rattles
^ TRIM - SECOND ROW SEAT VIBRATES/RATTLES
OR SHAKES OVER BUMPS
^ RATTLE - SECOND ROW SEAT
VIBRATES/RATTLES OR SHAKES OVER BUMPS
^ VIBRATION - SECOND ROW SEAT
VIBRATES/RATTLES OR SHAKES OVER BUMPS
MERCURY: 1999-2000 VILLAGER
ISSUE: The second row two-passenger bench or second row bucket seats on some vehicles may shake or vibrate noticeably while driving on rough roads or over bumps. This condition may be due to the inability of the vibration damper inside the seat back to adequately dampen seat shake
ACTION: On bucket seats, replace the production vibration damper in the seat back with a revised damper. On 2-passenger bench seats, replace the single production vibration damper with two (2) revised dampers included in the repair kit. The revised damper(s) will reduce the amount of seat vibration or shake on rough roads or over bumps.
SERVICE PROCEDURE SECOND ROW BUCKET SEATS
1. Fold seat back down flat, remove four (4) fasteners securing seat back tray and remove tray.
2. Unhook trim cover J-hooks and pull cover back to access vibration damper located near top of seat back frame.
3. Raise headrest, remove four (4) bolts that secure damper, push down on foam padding to provide clearance and remove damper.
NOTE TAKE CARE NOT TO DAMAGE THE LIGHTWEIGHT PLASTIC FILM INSIDE SEAT BACK. IT ISOLATES THE FOAM PADDING FROM THE METAL FRAME, PREVENTING SQUEAKS.
4. Install revised Damper YF5Z-12110A00-AA (2 required per vehicle) using the original attaching bolts. Tighten bolts to 7-12 Nm (62-106 lb-in) making sure damper is fully seated.
5. Reposition plastic film, trim cover and attach J-hooks.
6. Reinstall seat back tray and fasteners.
7. Repeat above steps on remaining second row bucket seat.
TWO-PASSENGER BENCH SEAT
Replace single production vibration damper with two (2) revised dampers included in Damper Kit XF5Z-12110A00-HA.
XF5Z-12110A00-HA Damper Kit includes:
^ One (1) Vibration Damper (RH)
^ One (1) Vibration Damper (LH)
^ Six (6) Attaching Bolts
^ One (1) Instruction Sheet
OPERATION DESCRIPTION TIME
002407A Replace Second Row Seat 0.5 Hr. Vibration Dampers
YF52- 12110A00-AA Damper (Bucket Seat) (2 required per vehicle)
XF5Z-12110A00-HA Kit - Damper (Bench Seat)
Also, to throw in my usual disclaimer. It's possible that this procedure may have been updated/changed since this was published.
So not a bad idea to check with your Mercury dealer service, to make sure this information still applies.... Okay? Good luck.
Host/Hatchbacks & Wagons
Jan 15, 2003 (8:40 am)
Jan 15, 2003 (12:10 pm)
Can anyone tell me, do you have to take your vehicle to the dealer where you bought it for warranty work?
The dealer that has my van, and has had it for 3 weeks now, is terrible. I'm not the first to say that, I've been hearing it alot lately. There is another dealer close to me and wanted to take it there, could I do that?