Last post on Oct 23, 2006 at 1:23 AM
You are in the Nissan Quest
What is this discussion about?
Nissan Quest, Mercury Villager, Van
#1052 of 2519 2001 Nissan Quest Piece of Junk
Jul 12, 2002 (10:48 am)
In May 2001 I bought my wife a 2001 Quest GLE loaded (TV/VCR etc) at Desert Nissan in Las Vegas, Nevada because it appeared to be the best value on the market. I must have had the word sucker written all over me, because this has been, without a doubt, the worst automobile I've ever owned.
To start with, I've experienced the following problems in the 1 year I've owned the car: radio display disappears (how many times have I seen that posted in this bulletin board?), pungent fuel vapor smell, inaccurate fuel gage (read 1/2 tank but only takes 3.8 gallons to top it off...what's up with that?), and the most recent and frustrating problem is that the car, in hot weather, will get freaky and cut off the a/c, radio, TV...then refuses to start if you turn it off, necessitating a jump start.
To say the service (or lack there of) department at Desert Nissan is a joke is an understatement. I've turned the vehicle in for the fuel gage problem 3 times and it still is inaccurate, the fuel vapor smell doesn't exist according to them, and my electrical problem was resultant of a corrosive battery terminal. They returned the vehicle to me yesterday having "cleaned" the battery terminal (which admittedly was corroded, but so little that I didn't even deem it worth cleaning), but in the process they made a mess of my engine compartment by getting baking soda residue everywhere. It was 115 degrees yesterday when my wife took the car and my 1 year old to the grocery store, only to come out to have the van not start on her again. Thanks to Ed Rocawich and his crack service team at Desert Nissan, my wife had to be jump started in a 1 year old car. To say I'm upset is an understatement.
Desert Nissan, please hear me when I say that you do not perform anything close to customer service. Your answer to the problem was that it was my fault, you simply tested the voltage on the battery without running any other diagnostics on the car, and sent an unreliable vehicle into a potentially unsafe situation in the Nevada heat. Get someone to work there who is willing to actually do some diagnostics on the damn car, you morons.
Since I've bought this car last year and encountered all of these problems, I've become a believer in the saying "You get what you pay for." The service manager, "Andy" (they're all named Andy, aren't they) told me the Quest is the most troublesome vehicle in Nissan's stable and squarely blamed Ford for the lack of quality. I think the buck stops where the nameplate is, pal. If Nissan's name is on the hood, then Nissan should take full responsibility for putting out a poor quality product. I will not rest until that dealership goes out of business.
Jul 12, 2002 (11:59 am)
Dkruger - looks like you got a bad one. That is too bad, because most of us on this board are pretty pleased with our Quests/Villagers. They certainly aren't perfect (what vehicle is?), but it appears that you received a particularly bad unit. And, it doesn't help when your dealer is incompetent.
I don't think that you have crossed over into "Lemon Law" territory yet, but that may be something you should look into in case you have another problem - especially one that leaves you stranded.
Jul 12, 2002 (3:15 pm)
My biggest concern here is that I'm moving my family (military move) from Las Vegas to Maryland in 2 weeks and will have to drive the vehicle cross-country. Not looking forward to breaking down in some god forsaken town in New Mexico or Texas (no offense).
#1055 of 2519 97 Quest GXE CD Changer
Jul 14, 2002 (5:20 pm)
I've had a 97 GXE since new and I had my original CD changer replaced after 12 months. The replacement has now failed, and I'm not really excited about spending the $300+ to replace.
First symptoms this time included not playing any discs, and not ejecting the cartidge. I had to manually pry the cartridge out (after inserting a paper clip in the eject hole), and now after re-inserting, it's almost as if the changer is not getting any power.
The radio display should say "NO CD", but mine is saying "NO OJ"... seriously! What does this mean? Tried removing power (fuses) but still same problem.
Any suggestions would be most welcome. I really think there was a serious quality control issue with this changer.
#1056 of 2519 dkruger1
Jul 15, 2002 (10:00 am)
New Mexico and Texas are not God-forsaken. He will be there if you break down. There just may not be any people around with jumper cables.
Seriously, if I were you I'd make every effort possible to get the dealer to fix your problem. It may be as simple as a bad battery; the batteries that come with these vans are not the best. I had to replace mine about 30 miles after teh warranty was up. Keep the dealer on it, be firm & polite & don't escalate the situation until it becomes necessary.
Good luck to you. I hope they are able to fix your problem soon. Let us know how it goes.
Jul 15, 2002 (6:45 pm)
I think it may be illegal for you to attempt to drive your Quest through New Mexico, and maybe even Texas. You won't have seen bad news 'til you get back east. >:^Þ
Jul 15, 2002 (7:56 pm)
My '99 Villager has done the same thing (cut off the air, radio, tach, etc.) a few times if I have been idling for a while with the air on high (both front and back blowers) along with the stereo. My headlight switch is bad so those are always on as well. This is also during hot weather so the radiator fan is on as well.
If I use the gas pedal to raise the engine RPM to about 2000 everything comes back on. If I drive around for a while doing my best to keep the engine above 2000 RPM (running in 2nd or 3rd gear as needed) the van re-starts fine, otherwise I have to jump start it.
This set of circumstances leads me to believe that the alternator doesn't produce enough power at low engine speeds to deal with all of the electrics being on. I'm thinking of trying a bigger alternator pulley to rase the speed of the alternator at all engine speeds to see if this helps.
#1060 of 2519 Car seats replacement.
Jul 18, 2002 (11:20 am)
I have a 1998 Mercury Villager GS with 2nd row bench. Can anyone tell me if seats from a 1994 Quest fits on this vehicle, my seats are kinda dirty and I found a junkyard that have some decent ones.
Jul 18, 2002 (8:18 pm)
It would be the other way around-- Use a smaller pulley on the alternator to get it to spin faster to put out higher flow of electrons.