Last post on Nov 16, 2010 at 5:38 PM
You are in the Chrysler Town & Country/Dodge Grand Caravan
What is this discussion about?
Chrysler Town and Country, Van
May 13, 1999 (3:59 pm)
>This process has been extremely time
>consuming and costly
Get a lawyer involved (if you haven't already).
Take a look at http://www.allpar.com/trouble.html
there may be some advise that helps...
>we purchased an identical 1999 AWD Town
>& Country Limited six (6) weeks prior to
>purchasing this car. Like our other 5 Chrysler
>automobiles before it (two (2) of which were AWD
>vehicles), our first 1999 AWD Town & Country
>vehicle appears to be fine
2 T & C Ltd. AWDs? $$$$$$! 8)
- Grego ('99 T&C Ltd. AWD, non-lemon)
May 17, 1999 (5:16 am)
Not a direct hit (apologies) but I'm panicking near a buying decision: is it worth it to buy used an 97 LXI w/33K for 20K?
May 21, 1999 (5:25 am)
#64 of 2160 kiway
Jun 02, 1999 (1:20 pm)
I am sorry to hear that you are having so much problems with your T&C. I think "gmarquez" is right about getting lawyer involved. I hope you can get some results. I just want to say I had 99 T&C limited for a 11 months (7,000 miles) and so far so good. I am happy with my T&C. Too early to tell yet but I did get extended warrenty on it.
Jun 05, 1999 (10:26 pm)
Saw a spy shot of the '01 T&C in Popular Mechanics the other day. Doesn't look too different. Then again it was draped in a black vehicle cover.
You should definitely get some legal aid at this point. You should be protected by state lemon laws.
#66 of 2160 Dealer woes
Jun 16, 1999 (7:53 pm)
Has anyone else noticed that Chrysler is one of the few car companies who don't speak to customers?
When my so-called 5-star dealer botched some repairs on my T&C recently, I climbed the corporate ladder in Michigan and got to the Executive in charge of customer service. Left messages, notes, even letters for him and for the chairman.
Guess what? The head of customer service does NOT speak to customers! No wonder Chrysler was acquired by a far better customer oriented company like Daimler. Pathetic management that is NOT IN TOUCH with its customer.
On top of that, I own two other German vehicles where customer service is tops, and they talk to you. From the top of the company to the bottom of the dealership - they really want to know the customer.
Chrysler should wake up and stop living in the 60's - this ain't your father's Chrysler.
Bottom line - they expect the dealer to be the ONLY contact with the customer. Pathetic, simply pathetic.
#67 of 2160 ABS problem
Jun 23, 1999 (4:14 am)
To follow up with my complaint...
It turned out to be a problem with the ABS control module, which my dealer replaced. They said they had never seen this problem before.
At least I can say I appreciate the free, equivalent loaner that my dealer gave me for the entire time my minivan was in the shop. And the professionalism in general from both the sales and service staff.
#68 of 2160 ROGER 49
Jul 01, 1999 (5:31 am)
My wife wants a Mini Van and is thinking of Chrysler. Can anybody give me a rundown on "the one" to buy?
I'm the kind of guy that likes to buy a new car every 20 years and keep them maintained well, without major problems. Also, we have a son who races Opti's, a 7.5' sailboat. How much room is in the backend, with the back door closed tightly?
Thanks for your help. If you don't mind, please post your answers here and Email them to me at rarcyberhighway.net, in case I have trouble getting back in here!
All the best,
Jul 02, 1999 (1:59 am)
New to this site... I can't decide between a suburban and a T & C. Has anyone else had this decision to make? and how did you finally decide? Believe it or not the dumb cup holder in the suburban is holding me back! It is right in front of the air-conditioner in the front seat (with the bench seat model). Help!