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Gap Insurance

442 messages, Last post on Dec 03, 2009 at 6:33 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Leasing, Buying Insurance

Outline

Messages Page 29 of 45: 1; ...; 26; 27; 28; 29; 30; 31; 32; ...; 45; Prev; Next; Last

#280 of 442 GAP insurance by ritaw Sep 28, 2007 (10:10 am)
My daughter recently had an accident whereby her vehicle was totaled by the insurance company. She was upside-down with the finacing and luckily she had GAP. The problem we are having is getting them to pay. Her policy is underwritten with Classic GAP insurance out of Florida. We live in Georgia which should not matter as to the expediency of them paying. They are making her jump through hoops just to delay paying such as saying things like, "We haven't got that document fax yet" or "We can't read the document you faxed" Has anyone dealed with this company before? Can someone offer advise as to what to do. The company she had the finace with is telling her she has to make the payment as usual until GAP pays. She cannot afford to make two car payments. Replies to this message: tidester (Sep 28, 2007 10:17 am) joel0622 (Sep 28, 2007 10:21 am) ritaw (Sep 28, 2007 12:43 pm)
#281 of 442 Re: GAP insurance [ritaw] by tidester HOST Sep 28, 2007 (10:17 am)
Replying to: ritaw (Sep 28, 2007 10:10 am) The "illegible FAX" claim may or may not be legitimate. In any case, they should provide you with a real address to which you can send the documents by registered mail to avoid any such confusion. tidester, host SUVs and Smart Shopper
#282 of 442 Re: GAP insurance [ritaw] by joel0622 Sep 28, 2007 (10:21 am)
Replying to: ritaw (Sep 28, 2007 10:10 am) GAP sold by a company other then the manufacture is just like AM Service Contracts, there is a reason they are cheaper then the real thing. Any customer I sell a gap policy to I handle the claim for them, I just get there insurance company contact info and go from there. It takes about 5 minutes to prepare the claim. Replies to this message: ritaw (Sep 28, 2007 12:43 pm)
#283 of 442 Gap Insurance by nkmonty1 Sep 28, 2007 (12:27 pm)
I cant understand why the company is doing that to you. I think that you should get the address send it return reciept requested and then once you get the card back call them and see what they say. If they say they didnt get it tell them you got the card back saying they did and whoever signed for its name. If they give you anymore trouble I would call your lawyer to get this taken care of. I am so sorry that you are going through this junk. I am glad that your daughter is ok. That is the most important thing you know. I am still trying to get gap insurance for my vehicle and I cant find a company at all. Good luck with this mess. Regards Nan
#284 of 442 Re: GAP insurance [joel0622] by ritaw Sep 28, 2007 (12:43 pm)
Replying to: joel0622 (Sep 28, 2007 10:21 am) The GAP was purchased along with the sell from Gwinnett Suzuki, Duluth, Georgia. The financing is through HSBC who I understand is notorious to work with. Shouldn't they be getting behind GAP, or is there no correlation at all? Does she need to go back to Gwinnett Suzuki where she bought the car? I believe HSBC had her purchase the GAP. She was told the GAP was required to make the loan. Obvuiosly, they knew she would be upside-down when the loan was made.
#285 of 442 Gap may or may not by marsha7 Sep 28, 2007 (1:54 pm)
be related to the basic insurance or the lender, or totally independent as just a free standing insurance... I agree with the others, as I would send all necessary docs via Fedex to a street address, and the name of the one who signs will be on Fedex's website to verify delivery... Just thinking out loud on this, you might send a copy of everything that you send to Gap also to your Lender, along with a copy of your Gap policy, so they know you are doing your due diligence...after all, it is your Lender who is awaiting payment from Gap to close out the loan on your car... You might also contact the agent who sold you the Gap ins (car dealer, maybe?) and consider reporting them to the State Consumer Agency and/or the Attorney General for investigation, maybe also the Insurance Commissioner... What should be a simple "pay the claim" procedure gets drawn out due to ins companies that do not uphold their agreements...while certain claims are up for discussion, Gap, to me, seems pretty cut and dried...they pay whatever your main insurance does not pay to pay off your loan... Maybe a couple of million dollar fines from the Insurance Commisisoner would snap them in line...
#286 of 442 Does GAP cover deductible? by praz Oct 17, 2007 (2:44 pm)
If a car is totalled and value of the car is more than money owned to the finance at that time, will GAP cover for the deductible of $500? Thanks. Replies to this message: nkmonty1 (Oct 17, 2007 3:13 pm) praz (Oct 18, 2007 4:21 am) nkmonty1 (Oct 19, 2007 4:04 am) and 1 more... sky23213 (Oct 18, 2007 10:01 am) wlbrown9 (Oct 18, 2007 1:31 pm) kyfdx (Oct 17, 2007 3:32 pm) praz (Oct 18, 2007 4:04 pm) joel0622 (Oct 19, 2007 4:29 am) joel0622 (Oct 17, 2007 5:43 pm)
#287 of 442 Re: Does GAP cover deductible? [praz] by nkmonty1 Oct 17, 2007 (3:13 pm)
Replying to: praz (Oct 17, 2007 2:44 pm) Hi You know that is a good question. I dont think that it would I guess you have to call the GAP company and find out. But I do have a question for you. I am having so much trouble finding the right GAP company. Whats the name of yours and are they any good. I also in trying to get extended warranty coverage and cant find a right company for that. Any suggestions hmmm from anyone. Thanks Nan Replies to this message: praz (Oct 18, 2007 4:21 am) nkmonty1 (Oct 19, 2007 4:04 am) praz (Oct 19, 2007 5:01 am) sky23213 (Oct 18, 2007 10:01 am) wlbrown9 (Oct 18, 2007 1:31 pm)
#288 of 442 Re: Does GAP cover deductible? [praz] by kyfdx HOST Oct 17, 2007 (3:32 pm)
Replying to: praz (Oct 17, 2007 2:44 pm) I doubt that GAP would cover your deductible.. After all, deductibles can vary.. and are between you and your insurance company, not the GAP provider. Replies to this message: praz (Oct 18, 2007 4:04 pm) joel0622 (Oct 19, 2007 4:29 am)
#289 of 442 Re: Does GAP cover deductible? [praz] by joel0622 Oct 17, 2007 (5:43 pm)
Replying to: praz (Oct 17, 2007 2:44 pm) Yes, a normal GAP policy will cover a Deductible up to $1000 dollars. Some cap at $500 but I have never seen a policy that does not cover the deductible. That does not mean there is not one out there that does not which I am sure some one will now point out that in 1997 they bought a car with GAP, totaled it and it did not cover the deductible. Google "gap insurance deductible" you will see your answer

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