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Smart Shopper Certified Pre-Owned Vehicles
663 messages, Last post on Dec 06, 2009 at 10:53 PM
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I recently bought a used car at honda dealership. Upon leaving, when the sales person handed me the keys, I remembered, they're supposed to give me 2 instead of one, so I asked him for the other one he said he couldn't find the other one right now, but if i come back on saturday, he should have it for me... um, and then i just looked at the driver manual today and it said im suppoed to have recieve a key code tag along with the keys (and i didn't get it that day either) the manual specifically said i would require the tag in order to get a copy of another key in case if i lose it in the future... uhh, my question is, since this is a used (second hand car). When I ask the dealer for those key code tag, would they make an excuse about the previous driver didn't give them one? and then they try to charge me for new key code tag?? Do do you guys think/.?? im so cluless |
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Replying to: KShi86 (Dec 02, 2008 5:33 pm) You can ask for things, but they are under no obligation to provide them. |
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Replying to: KShi86 (Dec 02, 2008 5:33 pm) He promised the extra set, so they are owed to you. You should have gotten it in writing before you left. Stay on them until they find or make you another set. I would think the dealership would be able to pull the numbers from the vin # if no key code tag.
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Replying to: jipster (Dec 03, 2008 8:59 am) well, is there anything else i can do? i mean, what if they refuse or something? or they try to make me pay for the extra set? some friends told me said i should ask to speak to the manager if they give me a hard time? oh, does anyone know the rules of selling a certified used car? like, if they are required to give out 2 sets of keys instead of 1? some sort of law to protect the buyer? |
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Replying to: KShi86 (Dec 03, 2008 7:11 pm) Go back on Saturday and ask for the key and the tag. If they don't give you what they promised, pull your car up so close to the front door that it prevents any customers from getting in or out of the building. Then take a cab home. When they call in a panic demanding that you move your car tell them they can move it with the new key they promised, otherwise you'll come back NEXT Saturday to move it for them, maybe. 
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Replying to: oldfarmer50 (Dec 04, 2008 7:22 am) Yup, great idea. I'd just call the Fire Dept and have the guy cited and his car towed. Why does everything have to be confrontational??
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Replying to: KShi86 (Dec 03, 2008 7:11 pm) It may be that they really don't have another key for the car and may not be interested in cutting you one. You can scream and holler all you like, but if they really want to be a-holes, you are SOL. However, most likely they will cut you a new key and you can go on your merry way. As for CPO, most CPO programs stipulate 2 keys. I don't know about Honda's. Of course, you would have had to buy your car as a CPO car to qualify. |
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Replying to: volvomax (Dec 04, 2008 7:44 am) Just a guess... but I believe the old farmer was just joking. I believe the emotorcon, " " conveys this quite cleanly. Besides, one saves the parking in front of the dealership door trick for more serious matters... like running out of coffee creamer.
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Replying to: KShi86 (Dec 02, 2008 5:33 pm) It just makes it a bit easier to duplicate a key, that's all. On trade in's quite often we don't get extra keys or owner's manuals. You get what we get unless arrangements are made at the time of the sale. |
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A reporter would like to speak to someone who has recently bought a certified pre-owned vehicle after an extensive amount of research. Please respond by Friday, February 20, 2009 to jfallon edmunds.com with your daytime contact info and a few words about your choice.
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