Ask the Car People.SM


Certified Pre-Owned Vehicles

681 messages,  Last post on Oct 04, 2012 at 4:49 AM

You are in the Smart Shopper Forum.

What is this discussion about? Certified Used (CPO)

Messages Page 67 of 69

#652 of 681 Re: Lexus certifying vehicles that were in accidents??? [ny14337] by volvomax

Oct 16, 2008 (8:38 am)

Replying to: ny14337 (Oct 15, 2008 9:11 pm)
The dealer is correct that paintwork on a lux car will devalue that car.
However, it is an 01 and the devaluing shouldn't be that much. A competent dealer can tell if the work was just cosmetic or structural.
 
As for what dealers are ASKING for similar cars, asking isn't getting.
Unless you have seen actual buyers orders, you don't know what dealers are getting for similar cars. The tendency when selling used cars is to ask the moon for them, it allows for big discount to impress the buyers.
 
The big lesson learned here is, if you buy a used car with some chips or scratches LET THEM BE. You didn't buy a new car, you saved money and went used. Used cars aren't perfect, they are used. Painting a car is NEVER a good idea.

#653 of 681 Question about a car I just bought.. by KShi86

Dec 02, 2008 (6:33 pm)

I recently bought a used car at honda dealership. Upon leaving, when the sales person handed me the keys, I remembered, they're supposed to give me 2 instead of one, so I asked him for the other one he said he couldn't find the other one right now, but if i come back on saturday, he should have it for me...
 
um, and then i just looked at the driver manual today and it said im suppoed to have recieve a key code tag along with the keys (and i didn't get it that day either) the manual specifically said i would require the tag in order to get a copy of another key in case if i lose it in the future...
 
uhh, my question is, since this is a used (second hand car). When I ask the dealer for those key code tag, would they make an excuse about the previous driver didn't give them one? and then they try to charge me for new key code tag??
 
Do do you guys think/.?? im so cluless

#654 of 681 Re: Question about a car I just bought.. [KShi86] by qbrozen

Dec 03, 2008 (9:50 am)

Replying to: KShi86 (Dec 02, 2008 6:33 pm)
Its a used car. Its got what its got.
You can ask for things, but they are under no obligation to provide them.

#655 of 681 Re: Question about a car I just bought.. [KShi86] by jipster

Dec 03, 2008 (9:59 am)

Replying to: KShi86 (Dec 02, 2008 6:33 pm)
Come back on Saturday??? Sounds like good customer service... not.
 
He promised the extra set, so they are owed to you. You should have gotten it in writing before you left. Stay on them until they find or make you another set.
 
I would think the dealership would be able to pull the numbers from the vin # if no key code tag.

#656 of 681 Re: Question about a car I just bought.. [jipster] by KShi86

Dec 03, 2008 (8:11 pm)

Replying to: jipster (Dec 03, 2008 9:59 am)
hey thanks for your replies.
 
well, is there anything else i can do? i mean, what if they refuse or something?
or they try to make me pay for the extra set?
 
some friends told me said i should ask to speak to the manager if they give me a hard time?
 
oh, does anyone know the rules of selling a certified used car? like, if they are required to give out 2 sets of keys instead of 1? some sort of law to protect the buyer?

#657 of 681 Re: Question about a car I just bought.. [KShi86] by oldfarmer50

Dec 04, 2008 (8:22 am)

Replying to: KShi86 (Dec 03, 2008 8:11 pm)
"...is there anything else i can do?..."
 
Go back on Saturday and ask for the key and the tag. If they don't give you what they promised, pull your car up so close to the front door that it prevents any customers from getting in or out of the building. Then take a cab home.
 
When they call in a panic demanding that you move your car tell them they can move it with the new key they promised, otherwise you'll come back NEXT Saturday to move it for them, maybe.

#658 of 681 Re: Question about a car I just bought.. [oldfarmer50] by volvomax

Dec 04, 2008 (8:44 am)

Replying to: oldfarmer50 (Dec 04, 2008 8:22 am)
If they don't give you what they promised, pull your car up so close to the front door that it prevents any customers from getting in or out of the building. Then take a cab home.
 
Yup, great idea. I'd just call the Fire Dept and have the guy cited and his car towed.
Why does everything have to be confrontational??

#659 of 681 Re: Question about a car I just bought.. [KShi86] by volvomax

Dec 04, 2008 (8:48 am)

Replying to: KShi86 (Dec 03, 2008 8:11 pm)
Rule #1 is to always get everything in writing.
 
It may be that they really don't have another key for the car and may not be interested in cutting you one.
You can scream and holler all you like, but if they really want to be a-holes, you are SOL.
However, most likely they will cut you a new key and you can go on your merry way.
As for CPO, most CPO programs stipulate 2 keys. I don't know about Honda's.
Of course, you would have had to buy your car as a CPO car to qualify.

#660 of 681 Re: Question about a car I just bought.. [volvomax] by jipster

Dec 04, 2008 (9:03 am)

Replying to: volvomax (Dec 04, 2008 8:44 am)
Why does everything have to be confrontational??
 
Just a guess... but I believe the old farmer was just joking. I believe the emotorcon, " " conveys this quite cleanly. Besides, one saves the parking in front of the dealership door trick for more serious matters... like running out of coffee creamer.

#661 of 681 Re: Question about a car I just bought.. [KShi86] by isellhondas

Dec 09, 2008 (5:32 pm)

Replying to: KShi86 (Dec 02, 2008 6:33 pm)
You really don't need that tag. Most people throw them away.
 
It just makes it a bit easier to duplicate a key, that's all.
 
On trade in's quite often we don't get extra keys or owner's manuals. You get what we get unless arrangements are made at the time of the sale.

Messages Page 67 of 69

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement