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Certified Pre-Owned Vehicles

662 messages,  Last post on Feb 18, 2009 at 2:08 PM

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What is this discussion about? Certified Used (CPO)


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#633 of 662
Any hope for me? by bostonfan
Apr 02, 2008 (7:00 pm)
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I just bought a CPO Explorer on Friday under the old 6yr/75k plan. Any way to get the dealer to up the warranty to the new offering of 100k, or am I out of luck?
#634 of 662
Re: Any hope for me? [bostonfan] by volvomax
Apr 03, 2008 (7:14 am)
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Replying to: bostonfan (Apr 02, 2008 7:00 pm)

You are SOL.
#635 of 662
Re: Any hope for me? [volvomax] by bostonfan
Apr 03, 2008 (9:18 am)
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Replying to: volvomax (Apr 03, 2008 7:14 am)

Kinda figured!
#636 of 662
Re: Any hope for me? [bostonfan] by volvomax
Apr 03, 2008 (9:21 am)
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Replying to: bostonfan (Apr 03, 2008 9:18 am)

Yeah,
In the first place,it isn't the dealers call. it's the motor companies.
Once the car is sold, the terms of the sale, warranty,etc is unalterable.
 
The reason Ford changed the coverage is to sell more cars now.
#637 of 662
Buying an Odyssey at a non-honda dealer? by 58motor
May 12, 2008 (7:36 pm)
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Can you only get a certified used honda at a honda dealership? Is it a bad idea to get an odyssey at a non-honda dealership?
 
Thanks in advance for your thoughts.
#638 of 662
Re: Buying an Odyssey at a non-honda dealer? [58motor] by volvomax
May 14, 2008 (11:32 am)
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Replying to: 58motor (May 12, 2008 7:36 pm)

You can only get a Cerified anything at the manufacturers dealership.
so, a Certified Honda only comes from a Honda dealer.
 
The idea of offering certified used cars is so the buyer has the peace of mind in knowing that the car was fully reconditioned and backed by both the dealer AND manufacturer.
 
It is better to geta CPO car, if you can.
Especially if you plan to keep it for a prolonged period of time.
CPO cars generally cost more, but they come w/a comprehensive warranty and there is usually some special financing available.
#639 of 662
thanks volvomax. by 58motor
May 14, 2008 (1:02 pm)
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We do want this car for a long time and I will stop looking at odysseys at the other dealers.
#640 of 662
Certified Corolla been in an accident before purchase by prithis
May 29, 2008 (10:27 am)
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I have scoured the forums for someone who has been in the same situation as me, but could not find a single similar post.
 
In mid 2004 I purchased a 2003 Certified Used Toyota Corolla LE from a major Toyota dealership with 7,000 miles on it. Before the purchase I checked the Carfax report, which turned out to be clean. There was only one prior owner, and there was no mention of any accident. The salesman mentioned that this car had "just come in". I bought the car after test driving it and doing my due dilligence. The car was great, and I have been maintaining it properly ever since the purchase at the same dealership.
 
A few months back, when I took in the car to the same dealership for the 35,000 mile scheduled maintenance, I mentioned to the service agent that the left headlight flickers ocassionally while I drive on a plain road. I asked him to check for anything loose in the headlamp.
 
While I was waiting in the waiting area, the service agent came up to me with an estimate for the service. He asked me a question which completely caught me by surprise. He asked me if the car was involved in an accident. When I truthfully denied that he said that the car had signs of being in an accident. He said that the front bumper had been re-painted and re-installed on the car, and the headlamp assembly had signs of damage. When I refused to believe him, he ended up taking me to the shop floor where the car was raised up. An engineer showed me where the headlamp assembly had some damage.
 
I was flabbergasted. I mentioned to them that I had bought the car from their dealership as a certified used vehicle, the car was supposed to be accident-free, have a clean history when I bought it, and I certainly have not damaged the car myself. They just shrugged, saying that it is now too late - several years have passed now before I brought this up with them, and for all that they knew I could have caused the damage myself.
 
The car should have been checked thoroughly as part of their certified program, and I cannot believe that the damaged light and repainted bumper was not seen by them. Could it be that the previous owner had damaged the car, took it to a roadside garage to have the bumper fixed and repainted, and avoided any report on Carfax?
 
I would like to know now if I have any recourse at all. Should I now check the Carfax report to see if anything was reported immediately after I purchased the vehicle? I have all the purchase documentation for the car. The problem is that I had bought the car in August 2004, and now it is 2009. But I noticed the problem with the headlight just in 2009, since it started flickering. Do I have anything to try other than just accept my fate?
 
By the way - the damage to the headlight is not evident from the front. Once the car is raised, you can see the damage by poking your head behind the headlight assembly.
#641 of 662
Re: Certified Corolla been in an accident before purchase [prithis] by qbrozen
May 30, 2008 (8:18 am)
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Replying to: prithis (May 29, 2008 10:27 am)

I would check carfax again if you are planning on reselling it, but other than that, there is nothing you can do, in my opinion, nor should you worry about it very much. It is what it is. Many many accidents slip through the carfax cracks.
 
Then again, if it DOES show up on carfax as happening prior to your purchase, MAYBE you have a leg to stand on. However, being it was so long ago, how do you prove they didn't tell you about the accident? I'm not sure if Toyota's CPO program doesn't allow cars that have had minor damage. That may be something to inquire about.
#642 of 662
Re: Certified Corolla been in an accident before purchase [prithis] by volvomax
May 30, 2008 (3:45 pm)
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Replying to: prithis (May 29, 2008 10:27 am)

Honestly, a bumper that was re-painted is hardly catastrophic.
Certified cars are not guaranteed to be free from ANY bodywork, only MAJOR bodywork.
Toyota's are actually easy to check because they put VIN stickers on all the OEM bodypanels.
If those stickers are missing, then you have had major work done.
 
I'd just relax and enjoy your truck.

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