Last post on May 21, 2013 at 7:42 PM
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#7026 of 7123 Re: . [robr2]
Mar 05, 2013 (12:05 pm)
In 1985, I was in 3rd grade, so my memories are pretty benign
Mar 05, 2013 (1:54 pm)
Most painful 90 seconds of my life.
Mar 06, 2013 (10:01 am)
#7031 of 7123 Re: not a commercial [steve_]
Mar 07, 2013 (11:28 am)
Just curious if anyone is watching Car Lot Rescue.
I've got it set up on my DVR and have watched a few episodes so far.
Been interesting that of the 3 episodes I've seen, 2 were for independent used car lots and the 3rd was for a Chrysler/Dodge/Jeep dealer in NJ.
While I'm sure the problems portrayed on the show are real, some of the filmed interactions with salespeople and customers seems a bit staged.
Tom is a big fan of training - whether it's staff or management, he's able to get to the heart of the problem.
And, like both "Restaurant: Impossible" and "Bar Rescue", I'm sure that there will be times when the lessons Tom leaves them with won't be fully implemented.
#7032 of 7123 Re: not a commercial [steve_]
Mar 07, 2013 (1:50 pm)
I've watched them all so far. Its an OK show. I don't think it will last long with me if it doesn't get changed up a bit. Every episode so far is pretty much the same.
I do, however, think its a good show for salespeople to watch. There are some decent tips relayed each show. I think one of my favorites was just called past customers to say happy bday. That's brilliant, IMHO. Keeps your name top of mind with your customers and, as long as you don't mention business during such a call, reinforces that a call from you is NOT a call that needs to be avoided.
#7033 of 7123 Re: not a commercial [qbrozen]
Mar 07, 2013 (2:25 pm)
I still get Christmas cards from a salesman I bought a used car from over 10 years ago - and I live 100 miles away now. I can't remember if he sends birthday cards.
#7034 of 7123 Re: not a commercial [fintail]
Mar 07, 2013 (5:12 pm)
I still get Christmas cards from a salesman I bought a used car from over 10 years ago
For about the last 10 years, we get a Christmas package just before Christmas from the Acura dealer via UPS. A box of very good quality salsa (3 varieties, each in a jar) and two bags of good quality Mexican chips (2 varieties). These are made by a company from a very famous Mexican chef that has a restaurant in Chicago. Of course, the Christmas gifts are built into the costs of service we pay for at the dealer.